Central Florida Injury

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Treatment Questions


1. What is the treatment process?

The doctor reviews each new patient’s full medical history and performs a physical exam. Imaging studies may be ordered after the initial examination if deemed necessary. The treatment is tailored to the patients’ diagnosis. On average, most of our patients treat on a regular basis for 6-12 weeks.


2. How long should I plan for the first appointment and initial evaluation?

The initial evaluation is 30 minutes on average. There will also be some required paperwork by state regulatory agencies and the insurance company that needs to be filled out before your evaluation. Please come about 20 minutes early to your appointment.


3. What should I bring to my first visit?

  • Any medication that you are taking, including the bottles.
  • A copy of the patient’s insurance card
  • A valid form of ID
  • A copy of the accident report
  • Any imaging taken (X-rays, MRIs, etc.)
  • Any hospital records if you went to the emergency room

  • 4. Why do I hear a popping sound?

    The popping sound comes from a ligament rolling over a bone and is not unusual. The sound is not indicative of anything dangerous or harmful to the body.



    5. Do you refer out to surgery specialist?

    Yes, when clinically indicated.

    6. Should I take my medications right before therapy?

    Please speak with the doctor directly regarding directions for medications


    7. How is Central Florida Injury different from a chiropractor?

    At CFI we treat injuries through a comprehensive treatment plan. Our board certified doctors may prescribe medications and provide injections which chiropractors are not licensed to do.


    8. Why will my primary doctor not see/treat me?

    Most primary care doctors are not experienced in managing or rehabilitating soft tissue injuries. There also is specialized equipment that needs to be used when treating soft tissue injuries, which primary care doctors do not have in their offices. At Central Florida Injury our physicians and staff are highly trained and experienced in managing all aspects of soft tissue injuries and alleviating pain.


    9. Why do I feel worse a few days after my accident?

    It is the natural history of an injury for pain and swelling to increase for up to 14 days after the accident. You might not notice much discomfort right after the accident, but over the next few days, pain and stiffness may worsen significantly.


    10. How is ultrasound beneficial?

    Therapeutic ultrasound uses high frequency sound waves to relieve pain and promote healing. As the ultrasound waves pass into the skin this causes vibration of the surrounding tissues. This increased vibration leads to the production of heat within the tissue. The resultant increase in temperature leads to higher distensibility of structures such as ligaments, tendons, and joint capsules. In addition, heating may also reduce pain and muscle spasm, and by stimulating more blood flow to the injured tissues, leads to faster healing.


    11. What type of treatment modalities do you offer?

  • Electronic muscle stimulation
  • Hot & Cold pack therapy
  • Hydrotherapy
  • Physical therapy
  • Therapeutic massage
  • Ultrasound
  • Each treatment is tailored specifically to your diagnosis.


    12. Can I go straight into massage?

    The time, the location, and the severity of your injury determines when and whether massage will help you. This will be determined after your doctor examines you.


    13. Can I treat at more than one of your locations?



    14. Can I treat at two different clinics if it is different modalities?

    No. That is like taking two different medications for the same problem. Just as you wouldn’t go to two primary care doctors you wouldn’t go to different injury clinics. It’s like taking 2 different medications for the same problem.


    15. Why do I have to schedule?

    To ensure our staff can devote the necessary time and resources to your care. Scheduling also ensures other patients are able to get their therapy at the time they schedule it.



    Insurance / Billing Questions


    1. Do I have to pay out of pocket for my treatment?

    We will submit bills to the appropriate insurances and contact you about any potential out of pocket expenses.


    2. Does my attorney receive all of my bill and medical records right away?

    Yes, your attorney will get your medical bills in a timely fashion.


    3. Will you use my secondary insurance (health insurance) to cover my medical bills once the PIP is out?



    4. Can I come back for treatment after my final treatment session if I digress?

    Yes, we want every patient to be fully rehabilitated. Should you have a reoccurrence, contact us and we will explain the process of how to get you started with therapy again.


    5. Will I get reimbursed for medications that I need while treating?

    Yes, if you submit a receipt to your insurance company or attorney.


    6. Does the patient get reimbursed for transportation?

    Yes, if you keep track of your mileage and submit it to your insurance company or attorney you can get reimbursed.


    7. Does the insurance company keep track of the treatments?



    8. How often is your billing sent out?

    We bill every 3-5 business days.


    9. Do I need an attorney?

    It is not our policy to encourage lawsuits, however an advocate helps a patient to get treated fairly by the insurance adjustor.


    10. Is it ever too late to get an attorney?

    No, it is never too late to get an attorney. We encourage our patients to protect themselves in whatever way possible, and an attorney’s job is to protect your rights.


    11. Does my premium get affected by treating?

    No. Florida is a no-fault state and your treatment will not affect the premium.


    12. Why do I have to go to an IME (independent medical exam)?

    Your insurance company may order an independent examination to determine the appropriateness of treatment.


    Doctor Related Questions


    1. How often does the patient see the doctor?

    As often as necessary. There is no protocol.


    2. Will the doctor change my medication if the one I have is not working?

    Only when clinically indicated


    3. Does the doctor call in prescriptions?

    After a patient has been seen and evaluated, medication may be prescribed if clinically indicated.


    4. Does the doctor communicate with my attorney?

    If you inform us of an attorney who is representing you, we will provide all necessary documents.


    5. Will the doctor review previous MRIs or hospital records?

    Absolutely. Please bring any medical imaging (MRI / X-ray) reports and hospital records on your initial visit.


    6. What kind of training do your physicians have?

    All of our MDs have graduated from U.S. accredited medical schools and U.S. accredited residency programs and are board certified.

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